Student support

Independent learning.
Personal support.

NPU Flex combines flexible online learning with support from experienced, certified teachers. Students can get regular guidance on their progress, pacing and study habits. Families looking for closer coordination and direct communication can also work with a dedicated Learning Advisor.

NPU Flex Virtual Classroom

Live Teacher Support

A regular connection to help you stay on track.

Flexible learning works best with a manageable routine. Scheduled teacher drop-ins and a weekly one-to-one progress check-in give students guidance, accountability and a familiar person to turn to.

Bring your questions.

Connect with an NPU teacher for general guidance on workload, study habits and assessment preparation.

Review your progress.

Meet one-to-one with a teacher for 30 minutes each week to review completed work, pacing and anything that needs attention.

Plan the work ahead.

Set manageable priorities and follow through from week to week. Progress and pacing updates can also be shared with families.

A connected learning week Flexible coursework. Scheduled teacher support. Room for life.
Sample week
Mon
Morning Teacher drop-in Group session
Midday Sports & training
Afternoon Coursework Your schedule
Tue
Morning Coursework Your schedule
Midday Music practice
Afternoon Teacher drop-in Group session
Wed
Morning Teacher drop-in Group session
Midday Coursework Your schedule
Afternoon Study & review Your pace
Thu
Morning Coursework Your schedule
Midday Personal time
Afternoon Teacher drop-in Group session
Fri
Morning Study & review Your pace
Midday Part-time work
Afternoon Creative projects
Teacher drop-ins Independent learning Personal interests
30 minutes
Your weekly progress check-in One-to-one with a teacher.

Review your progress, talk through challenges and plan the week ahead.

Illustrative schedule. Activities and study times are your choice. Session times and availability are confirmed during enrolment.

One person who knows the plan.

Course planning, coordinated support and an ongoing relationship with your family.

Dedicated Learning Advisor

Personal support for students. Peace of mind for families.

A dedicated Learning Advisor builds an ongoing relationship with the student and family. They help with course selection and Grade 12 planning, understand the student’s wider needs and coordinate support as those needs change.

Your advisor works with the teacher when needed and provides direct communication for parents throughout the school year.

For students

Have someone who understands your goals, helps you consider academic decisions and connects you with the support you need.

For parents

Have a primary educational contact who knows your student. Discuss progress, raise concerns and plan next steps together, with regular communication and follow-up.

An NPU parent perspective

Independence grows with support.

“Your support and guidance made a real difference. From the moment we booked that first consultation, our path definitely became clearer.”

Parent of 10th Grade Student

University planning

From course choices to applications.

 

Your Learning Advisor can help align course selection and Grade 12 planning with university goals. For university and program selection, application planning and submission assistance, we offer a University Planning & Application Support service.

Frequently asked questions

Your questions about student support.

Learn how support works and what students and parents can expect.
What does Live Teacher Support include?

Live Teacher Support combines scheduled group drop-ins with a weekly 30-minute one-to-one teacher check-in. Students get guidance on workload, study habits and assessment preparation, alongside regular reviews of progress and pacing.

Do students attend live classes every day?

No. Students complete their courses asynchronously, choosing when to access lessons and work on assignments. Teacher drop-ins provide general guidance and connection rather than live course instruction.

How is a Learning Advisor different from teacher support?

Teacher support focuses on the student’s weekly work, pacing and study habits. A dedicated Learning Advisor supports the broader educational plan, helps coordinate resources and provides an ongoing relationship with both the student and family.

How are parents kept informed?

Progress and pacing updates from teacher check-ins can be shared with families. Facilitated adds a dedicated Learning Advisor as the family’s primary educational contact, with direct communication and regular follow-up.

Can students get support even if they are doing well?
Yes. Support can help students plan ahead, manage a busy schedule and build strong learning habits. It can also provide a place to ask questions before a small difficulty becomes a larger obstacle.
Is student support included in tuition?

Live Teacher Support is included with Supported and Facilitated. A dedicated Learning Advisor is included with Facilitated. During your free consultation, we’ll explain what each option includes and the associated fees.

Is Live Teacher Support the same as tutoring?

No. Teacher sessions focus on general academic guidance, progress, pacing and study habits. Course-specific questions are directed to the appropriate course resources, and additional tutoring can be recommended when needed.

How do we choose the right support?

Start with a free consultation. We’ll discuss the student’s goals, learning habits and family priorities, then explain the options. After registration and credit assessment, we confirm the academic plan and recommended support.

Support for students and families

Let’s explore the right support based on your needs.

In a free 30-minute consultation, we’ll discuss individual student’s goals, explain the support available and help you choose what works for your family.